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FAQ
Safety is always a top priority, regardless of what the law requires. We strongly advise wearing a protective helmet whenever you ride or work around the stable.
Yes, even on leisure rides, wearing a helmet is always recommended.
KEP Italia helmets are suitable from the very first rides. Thanks to the interchangeable internal padding, you can adjust to the right size based on head circumference, not the rider’s age.
Yes, the “Keppy” line is specifically designed for young riders, with sizes ranging from 49 to 53 cm.
Yes. Measure your head with a soft tape above the ears and across the forehead, then match the measurement in centimeters to the helmet size (see dedicated sizing guide).
We strongly discourage buying used helmets, you can't be sure whether they've suffered impacts or structural damage.
Yes, padding is replaceable. Available types include lightweight “endurance” (great for summer) and winter padding with ear protection. You can buy replacements through authorized dealers or our online shop.
Yes, the strap is replaceable, but since it's a critical safety component, any change must be done by KEP Italia.
Yes, depending on the model. The Cromo 2.0 lets you swap front and back inserts yourself by purchasing a spare kit.
Yes, but procedures vary by model. On the Cromo 2.0, you can change it yourself with the official kit. For other models, replacements must be handled by the factory.
It means the helmet absorbed the impact to protect your head. By breaking it is doing its job.
KEP Italia strongly recommends replacing helmets after a fall, they may have hidden damage that weakens structural integrity.
If your helmet is damaged, we recommend contacting your trusted dealer or our Customer Service for advice on next steps.
Absolutely, all KEP Italia helmets undergo strict safety testing and carry the same certifications and approvals.
They’re tested for impact resistance, penetration protection, and restraint system effectiveness. Visit our site’s safety section for full details.
CITES is a permit required for helmets with python or exotic leather used outside the EU. It costs around €100 and takes 2–3 weeks to obtain.
A helmet bag is included with every helmet. Spare bags are available from authorized dealers or the online shop.
Yes, the Cromo 2.0 allows quick visor changes to adapt to different disciplines.
Use the “KEP Clean” cloth provided, dampened with water. Don’t use detergents or solvents. For velvet inserts, use the soft brush included. For matte finishes, just water; for glossy finishes, wipe gently or dry cloth. For full care instructions, see our site.
Nel caso di caschi o inserti in velluto consigliamo di utilizzare l’apposita spazzola in dotazione.
Minor scratches may be reduced, but full restoration often isn’t possible without parts replacement. Always consult your dealer or manufacturer before attempting any repairs.
Yes, leather or faux-leather straps naturally wear. Clean after each use with a damp cloth; avoid alcohol, solvents, perfumes or creams that might damage the material.
Leather trims are sensitive to light and weather. Although treated per EU standards, they may change color over time. These natural variations are signs of authenticity not defects.
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